TRIBVN provides access to any customer of its products to a hotline 5 days a week from 9am to 6pm except on bank holidays. This hotline is available by phone +33 1 70 37 22 00 and by mail at support@tribvn.com.

If the product is under warranty or under service contract, we deal with your request within 4 hours depending on the severity of failure.
If the product is no longer under contract, a free diagnosis will be offered in a delay which will depend on the availability of the technical team.

We work in remote maintenance via VPN or through webconferencing at the address: https://tribvn.webex.com
Ask a ticket number to the interlocutor to enter into connection.